Policies & FAQ's
Cancellation Policy
Pet Taxi, Dog Walking, Drop-In Visits, Pet Sitting:
Overnight Care:
Payment Policy
Accepted Forms of Payment:
Payment Terms:
Non-Refundable Deposit Policy
A 25% non-refundable deposit is required at the time of booking for long term services that may require:
The remaining balance is due at the end of the service period. This policy helps ensure availability and proper scheduling for all clients.
Emergency Policy
In the event of an emergency:
Emergency contact information is collected during the Meet & Greet to prioritize your pet’s safety.
Holiday Policy
As a dedicated pet care provider, I work through the holidays to meet your needs.
Holiday Surcharge: A $15 surcharge applies to services on the following holidays:
Booking in Advance:
Special Needs: If your pet requires medication or additional care during the holidays, please let me know at the time of booking.
Frequently Asked Questions
What towns do you service?
I currently serve Chatham, Harwich, and Brewster. Travel outside this range may be available, feel free to inquire.
How far in advance do I need to schedule services?
After completing our Meet & Greet, you may schedule services anytime. For optimal availability, please provide 24-72 hours’ notice. I will do my best to accommodate last-minute requests when possible.
What happens if my pet has special needs or requires medication?
During the Meet & Greet, we’ll discuss your pet’s specific needs, including medications, feeding schedules, or behavioral concerns. I’ll ensure their care plan is followed precisely.
How do I handle emergencies while my pet is in your care?
I will immediately contact you and your emergency contact. If your pet requires urgent veterinary care, I’ll transport them to the nearest available veterinarian, with all costs being the owner’s responsibility.
Can I book recurring services?
Yes! I’m happy to schedule weekly or ongoing services to meet your needs. Simply let me know your preferred schedule, and I’ll set it up for you.
If you have additional questions or need assistance, feel free to contact me at beachsidebarkspetcare@gmail.com.
We need your consent to load the translations
We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.